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About One-on-One
Here we explain how to enjoy One-on-One talking with V-Tuber and required confirmation items. Please check before purchase tickets.
わんおんわんｋ購入前準備
アンカー 1
Required
Preparation before purchase ticket for One-on-One
1. Download app
Ver.2.3.2 [release date] 2021/10/18 18:00
*Other than Windows 10, it is not supported.
*If you select VR version, please download SteamVR in advance.
2. Check your PC spec
※We DO NOT refund the ticket for users who did not complete PC spec check before purchasing tickets. Thank you for your understanding.
Maintenance schedule
Unable to access to the lobby through 12/29~1/4 for holidays
Recommended VR environment
HTC VIVE, HTC VIVE Pro, HTC VIVE Cosmos, Oculus Rift, Oculus Rift S
アンカー 3
わんおんわん体験フロー
アンカー 2
Steps to enjoy One-on-One
1
2
3
Activate app
Click [Play!] button
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Enter the ticket number
Select lobby room
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4
5
Waiting at lobby room
In the lobby room, the live view of other participant session is available
You will receive invitation message to the session room
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6
Session start!
You can enjoy One-on-One for 2 minutes / per 1 ticket.
アンカー 4
FAQ
Q. When can I enter into the lobby room?
A. You can enter into the lobby room at anytime while
One-on-One session for your ticket is available
Q. I can't hear the sound. How can I fix the trouble?
A. Can you check sound volume?
If your PC is not muted, please reboot app or your PC.
Q. Can I walk around inside the lobby room?
A. If you use "light ver", you can NOT walk around in the lobby room.
If you use "VR ver", you can walk around by using VR tracking.
Walking around by controller is NOT supported.
One-on-One room supports same specification as well as lobby room.
Q. Can I upload the video record or screen shot on SNS?
A. You can upload screen shot (picture), but can NOT upload the video record.
It's apprecialte if you post on SNS with "#wakuV"
FAQ
How to check your PC spec
スペックチェック
アンカー 5
1
Activate app
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Click [Play!] button
2
Enter "TestRoom0123" as ticket number
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3
Select "lobby room"
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If you can successfully enter into the lobby room, PC spec check is completed. Congratulation!
●Please check if you can not enter into the lobby room
Case 1 : Can not activate app
It is considered that PC spec is insufficient to activate app.
Case 2 : Can not proceed from the loading screen to the lobby room
It is considered that the security software affect the issue.
Please close the security software, then try it again.
Case 3 : White screen appears after logging in the lobby room
There are cases when it takes few minutes to complete the loading.
In case when the loading is not finished after few minutes, please close
the app and activate it again.
●Please check if you see the message "There is no available room"
お問い合わせ
Case 1 : Server is under maintenance
Please try it again after hours
*We will inform the maintenance schedule on our top page
Case 2 : Test server will not work on the event day
Please try it again on the day except the event day.
Case 3 : Server is down due to some issue
Please try it again after hours
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